Support Center
We're here to help. Find answers or reach out to our team.
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Login Issues
Forgot password or can't log in? Contact your institute admin to reset your credentials.
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Fee Payment
Failed payment or missing receipt? Check your email or contact your admin with transaction ID.
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Attendance
Attendance discrepancy? Contact your teacher or institute admin for corrections.
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Tests & Results
Issue with test results or not able to access test? Please contact your institute admin.
❓ Frequently Asked Questions
How do I reset my password?
Contact your institute admin. They can reset your password
from the admin panel.
How do I download my fee receipt?
Go to Student Dashboard → Fees. You will find a
Download Receipt button next to each payment.
My attendance is wrong. What do I do?
Please contact your teacher or institute admin.
They can correct attendance records.
How do I take a free mock test?
Click the "Free Test" button in the navigation bar on the
homepage. Fill in your details and start the test.
My payment failed but money was deducted. What now?
Failed payments are auto-refunded
within 5-7 business days. Contact your bank or the support team with your transaction ID.
How do I download my salary slip?
Teachers can go to their Profile → Attendance tab →
select the month → click "Download Salary Slip" once salary is released.
📬 Contact Us
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⏰
Support Hours
Monday – Saturday
9:00 AM – 6:00 PM IST
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Institute Admin
For most issues, contacting your institute
admin directly is the fastest resolution.
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